INBOUND SERVICES

Here at Callza Communique's Inbound Contact Center, we offer extensive experience and knowledge in inbound customer contact services, with a variety of applications in both the business-to-business and business-to-consumer markets. This Inbound BPO services enables our clients to have industry standard quality Inbound call services coupled with 33% to 50% cost savings while they have adequate time and peace of mind to concentrate on their core business functions.
Our inbound contact center services provide Interactive Voice Recognition, Automatic Call Distribution, Reporting Voice Mail, Voice Recording and Live Listening. Callza Communique BPO services are specially designed to provide maximum efficiency for any of your BPO demands.
Callza Communique inbound BPO works side-by-side with you as a partner to build long lasting strong relationship with your esteemed clients. Callza Communique inbound inbound BPO services can make flawless difference to your company in today's competitive environment.
Customer Care BPO Services Your best customers can be another company's best prospects. As your customer support BPO, Callza Communique inbound will help you retain and connect with your best customers.
Our customer care contact center program designs offer a wide variety of channel options and self-service solutions, as well as 24/7 live BPO support. Our customer care solutions focus on delivering a strong ROI for our partners through innovative program design, call avoidance strategies, rigorous focus on first call resolution, and efficient call handling. Ultimately, Callza Communique delivers an exceptional customer experience, which creates brand loyalty for our partners.

CUSTOMER CARE


Callza Communique builds good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment that will ensure they leave with a great impression. A happy customer will return often and is likely to spend more.

TECHNICAL SUPPORT



Callza Communique IT technical support officers maintain the computer systems of large organizations, ensuring that they run smoothly and providing technical support and advice to computer users.

HELP DESK



Callza Communique IT help desk technicians provide technical support and troubleshooting services to end-users who need assistance with their computer hardware or software. There are two chief types of help desk technician: In-house and Remote.




























ORDER TAKING


Callza Communique can achieve your desired customer service conduct and sales objectives. Outsource order taking services to Callza Communique and get access to the benefits. We offer customized quality services to the customer, with a customized database of any size product catalog, product description, price and added features, which is regularly updated as per customer requirements.

APPOINTMENT BOOKING


Callza Communique to work as an extension of your business and schedule appointments on your behalf, you will develop a loyal customer base that appreciates being provided with an easy, convenient scheduling option.